Who we are
digitizingprohub is committed to protecting the privacy and security of our customers’ personal information. This Privacy Policy outlines how we collect, use, and protect the data provided by visitors and customers to our website and services related to digitizing photos.
1. Information We Collect
When you use our photo digitization services, we may collect the following types of information:
- Personal Information: Name, email address, mailing address, and contact details provided by you.
- Payment Information: We may collect payment details when you make a purchase. However, we do not store payment information directly; it is processed securely through our third-party payment providers.
- Image Files: We collect photo files or physical photos (if mailed) for the purpose of digitizing and processing.
- Usage Data: Information on how you use our website, including IP address, browser type, and activity on our site.
2. How We Use Your Information
We use the information we collect for the following purposes:
- Service Delivery: To digitize, enhance, and deliver your photos as per your requests.
- Customer Support: To provide assistance, respond to inquiries, and address any issues related to your order.
- Communication: To send important updates, such as order confirmations, processing updates, and notices related to our service.
- Improvement of Services: To improve our offerings based on usage patterns and feedback.
3. Sharing and Disclosure
We are committed to maintaining the confidentiality of your personal information and images. We do not sell, rent, or trade your information. However, we may share it with:
- Service Providers: Trusted third-party vendors who help us operate the website, process orders, and provide services on our behalf. All vendors are contractually bound to protect your information.
- Legal Requirements: If required by law, or to protect the rights and safety of [Company Name] or others, we may disclose information to regulatory authorities.
4. Storage and Security
We implement strict security measures to protect your personal information and images, including:
- Data Encryption: Both in transit and at rest, all sensitive data and images are encrypted.
- Access Controls: Only authorized personnel can access personal information and image files.
- Data Retention: We store digital files only for the duration necessary to complete your order or as legally required. Physical photos, if sent, will be returned or securely disposed of upon completion.
5. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to enhance user experience, analyze usage, and customize content. You may control cookies through your browser settings.
6. Your Choices and Rights
You have the right to access, update, or delete your personal information. If you wish to exercise these rights or have questions, please contact us at [Contact Email].
7. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page, and your continued use of our services signifies your acceptance of those changes.